Episode 29 - Charesse Spiller | FA Operations: Problems & Solutions For Each Stage of Business

Scaling your Financial Advisory Firm? Have You Hit a Wall?

In the journey of wealth management, scaling your firm can bring on a wave of challenges.

In this episode of Get AdvisorFIT, Olivia Luper interviews Charesse Spiller, the brain behind Level Best, and the creator of the FinOps Co-Op. They discuss the challenges financial advisors face regarding marketing and operations. Charesse provides insight into the top operational problems financial advisors deal with and proposes solutions for them.

These challenges include:

⭐ Capacity Constraints: - Whether you're a solopreneur or a multi-advisor firm, capacity can represent a make-or-break constraint. - The key? Efficient utilization of servicing teams & smart solutions to handle staffing fluctuations.

⭐ Innovation vs. Legacy: - As your firm grows, the innovation bug bites - new processes, better ways of dealing with clients crop up. - But what about your long-standing clients? The conundrum every firm faces - do you remodel old relationships or do you bring in new talent to accommodate?

⭐ Delegation Dilemma: - You were an incredible advisor. But now, you also need to lead a team. Delegating in such a setting can be a daunting task. Few have mastered it, many are learning. But the key to scaling lies in effective delegation.

No journey is without its bumps. But being aware of the potential obstacles on your path to scaling can help you dodge them when they appear or even better - preempt them. So, what's your secret sauce to scaling?

Listen to the full podcast here.

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The “Why” Behind Accountability Charts for Servicing Teams

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5 Ops Problems for Planning Firms of All Sizes